Genpact Cluj hires Slovakian, Czech speakers

In order to qualify for a position within our company, Genpact Romania, you will have to meet the following requirements:

- College degree as a minimal educational requirement
- Slovakian/Czech skills at an advanced level, both spoken and written
- English skills - at least at an intermediate level both spoken and written
- Excellent communication skills written and oral in stressful situations
- Good business writing skills / business correspondence
- Microsoft Office profficiency

These jobs are currently available:

Order to Cash

•Enter order data in SAP and manage the order until the goods are received by the customer;
•Respond to telephonic queries by customer and sales org.
•Interaction with Logistics partner and update customers on availability and delivery;
•Receive and check incoming customer orders- Instruct and liaise with warehouses and forwarders to prepare and arrange the execution of the shipment of goods to the end user in a cost effective way
•Prepare relevant order documents (export, transport, custom clearance, assurance)
•Monitor order portfolio on a daily basis.
•Handle all order related problems and find solutions with customers and internal parties involved. Escalate problems in time to the Customer Care Supervisor and or Sales Organization

Ap Helpdesk

•Manage and resolve query resolution on P2P/T&E/Data Management queries in an accurate and timely manner (using Remedy, E-mail, any other available tools)
•Performing online checks on daily basis and documents re-routing to Bottomline (AZ tool Webflo)
•Updating manual activity trackers
•Reviewing the requests from customer setup/changes and act as per the procedures
•Root cause analysis of queries
•Proactive controls for avoidance of future errors
•Vendor statement reconciliations
•Sending reminders, payment advises to suppliers(customers)
•Resolution of suppliers queries, discrepancies
•To carry out all reporting requirements accurately and within the specified time scales
•To maintain processes in order to meet internal and external customer needs and to continuously strive individual and overall performance.
•Understand query raised by customer update Remedy as per the query and the taken action

General Ledger Accountant

The jobholders will provide accounting services for a major international Company in the area of General Ledger (GL) for the Italian business language. General accounting tasks (GL account maintenance, journal entries, closing activities, reporting etc.), Asset Accounting (capitalization, depreciation, amortization) and Cost Accounting.

Career impact with Genpact!


Genpact is a leader in the globalization of services and technology and a pioneer in managing business processes for companies around the world in the areas of Accounting, Customer Relationship Management, Procurement and Supply Chain, Banking, Insurance, Analytics, IT Infrastructure and Software services. We were the pioneers of our industry when we started operations in India as a part of General Electric 12 years ago, and our customers today are Fortune 500 market leaders across banking & financial services, insurance, manufacturing , transportation, healthcare, pharmaceuticals, automotive, consumer goods and retail, media & business services. Genpact is a public company listed on the New York Stock Exchange under the symbol "G".

Genpact has over 36,000 employees around the world, in China, India, Philippines, Mexico, Guatemala, USA, Hungary, Romania, Spain, the Netherlands, Morocco, and South Africa.


We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.

What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.