Front Office Representative

• Good customer service skills.
• Fluent in English
• Good interpersonal and communication skills.
• Basic organizational skills with attention to detail.
• Previous experience using a computer, knowledge of Word and Excel applications.
• Positive attitude and professional appearance.

• Handle incoming calls to the main phone number.
• Direct customer inquiries to the appropriate resource.
• Greet and direct employees and visitors.
• Provide general information regarding restaurants, directions, taxi service, etc.
• Process workspace and conference space requests via phone or on-line database.
• Ensure optimal workspace occupancy.
• Coordinate movement of conference space and workstations to effectively manage space inventory on a daily basis.
• Create, analyze, edit and distribute daily, weekly, and monthly reports.
• Perform administrative duties.
• May issue building access cards to visitors.

Accenture is a global management consulting, technology services and outsourcing company, with approximately 236,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. Its home page is www.accenture.com.