Account Manager

Education:

University level, technical or business degree.

Experience:

At least 5 years working experience with the tasks mentioned above;
At least 3 years experience in the IT&C field;

Knowledge:

Solutions and service portfolio of IT&C;
Trends and context in IT&C;
Knowledge of business economics;
Commercial methods and tools such as pricing, terms & conditions, controlling;
Development of business- and account plans;
Good command of English (spoken and written);
German knowledge is a plus.

Skills:

Excellent planning and organizing skills;
Able to prioritize tasks and adapt to change;
Ability to work under pressure and to strict deadlines;
Strong interpersonal skills, with an ability to effectively deal in a team environment;
Excellent negotiation and communication skills;
Results orientation;
Proactive and positive in addressing issues;
Decision making abilities;
Customer-oriented.

Responsibilities:

Responsible for the profit and loss (P & L) of the entire business with a customer;
Responsible for developing and strengthening customer relationship and exploiting the business potential of the customer through selling the complete Siemens Business Services value chain;
Responsible for the correctness, completeness and quality of customer data.

Tasks:

Understanding in-depth the customer’s business strategy and priorities;
Establishing and sustaining company-to-company business relationships;
Establishing and maintaining effective communication within the customer, identifying appropriate stakeholders;
Maintaining high level of customer satisfaction;
Developing account plan together with contributing sales experts; provide account target data to sales experts and support sales teams;
Supporting proposal teams and negotiations with the customer;
Executing account plan, coordinating Forte Business Services sales activities for this account;
Assessing and managing risks;
Reporting to the Sales Manager.

Offer:
Competitive working environment;
Attractive salary package.

Forte – a siemens company is one of the leading IT service providers on the Romanian market, dedicated to professional services. Following the merger of Siemens Business Services SRL and Forte Business Services, effective October 1st, 2005, Forte Business Services is the representative of Siemens Business Services in Romania. There since, the company offers the combined expertise and knowledge of more than 350 local IT specialists and the Siemens Business Services international know-how. Our company operates a territorial infrastructure including 10 local branches and working points in every Romanian county. In cooperation with other Siemens companies, Forte Business Services provides its customers with complete industry solutions.