ENGLISH-GERMAN CUSTOMER SERVICE PROFESSIONALS

Mandatory skills:

• Fluency in English and German;
• Basic understanding of computer hardware and software;
• Fast learner, with strong problem solving skills;
• Motivated, dependable and very good team-player.

Desirable skills:

• Experience in working in a multicultural environment, preferably working within the IT industry;
• Regular contact with customers in a customer led environment;
• Working with demanding customers and delivering to tight deadlines;
• Experience of working in a shift pattern;
• Knowledge of Microsoft based operating systems and applications.

This role presents a great opportunity to work for a growing, global IT Service provider. The role holders will be involved in delivering outstanding service in a dynamic and fast paced environment where they will be working with leading companies and the latest technologies.

We offer:

• The opportunity to work in an international environment;
• IT training, customer care training;
• Career development possibilities;
• Highly competitive salary package;
• Medical insurance;
• Sport-package;
• Team-building activities.

Endava is a well-established IT Services company, with over 500 staff operating from our headquarters in London and offices in the UK (London, Oxford), US (New York), Romania (Bucharest, Cluj and Iasi) and Moldova (Chisinau and Cahul). We are a specialised provider of IT services and business solutions, focusing on the banking and financial services, telecommunications, media and professional services sectors.
Endava is a flexible and professional organization, and by joining our team, you can expect to work in an international environment and have rewarding opportunities. You will work on challenging projects, solving complex business problems by using leading edge technologies.

We are always looking for proactive professionals with specific skills for each role. We foster an environment of learning and sharing, encouraging our staff to develop their knowledge and creative potential. We value proactive professionals and support them in developing their leadership skills.