IT Support 2nd line Engineer

Mandatory skills:

- Relevant experience in IT field, preferably technical support or help desk;
- Hands on Microsoft based operating systems and applications;
- Excellent English communication skills;
- Good hardware knowledge covering PC`s, Laptops, Printers and other peripheral devices;
- Experience with demanding customers and tight deadlines


Desirable skills:

- Experience in an English language call-centre, preferably working within the IT industry;

- Provides remote (75% of the time) and onsite (25% of the time) desktop support worldwide;
- Solves IT infrastructure problems (Microsoft and Unix servers, networking and communication).

We offer a competitive benefits package:

- The opportunity to work in an international environment;
- Young and dynamic team;
- On-job trainings and long term career development plan within Endava organization;
- Highly competitive salary package;
- Medical insurance;
- Banking services in preferential conditions;
- Relocation package for candidates outside Cluj;
- Team-building activities.

Endava is a well-established IT professional services organisation, with 500 staff operating across Europe from our headquarters in London and offices in the UK (London, Oxford), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau, Cahul). We are a specialised provider of IT services and business solutions, focusing on the banking and financial services, telecommunications, media and professional services sectors.

Endava is a flexible and professional organization, and by joining our team, you can expect to work in an international environment and have rewarding opportunities. You will work on challenging projects, solving complex business problems by using leading edge technologies.

We are always looking for proactive professionals with specific skills for each role. We foster an environment of learning and sharing, encouraging our staff to develop their knowledge and creative potential. We value proactive professionals and support them in developing their leadership skills.