CUSTOMER SERVICE PROFESSIONALS |
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| Compania: ENDAVA |
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| Expirat la: 22.09.2008 |
| Actualizat la: 19.09.2008 |
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| Compania: |
ENDAVA |
| Departament: |
Customer, Client Service, IT Hardware, IT Software, Internet, eCommerce, New Media, Reparatii, Intretinere, Service, Sales, Vanzari, Comert |
| Orasul: |
Cluj-Napoca, STRAINATATE
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
22.08.2008 |
| Data limita: |
22.09.2008 |
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| CANDIDATUL IDEAL:
Requirements:
Mandatory skills:
•Previous experience of communicating with English Language speakers from across the world;
•Knowledge of basic computer and technical terms;
•Regular contact with customers in a customer led environment;
•Hardware knowledge covering PCs, Laptops, Printers and other peripheral devices;
•Basic understanding of computer hardware and software.
Desirable skills:
•Experience of working in an English language based call-centre operation, preferably working within the IT industry;
•Working with demanding customers and delivering to tight deadlines;
•Experience of working in a shift pattern;
•A strong knowledge of Microsoft based operating systems and applications.
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RESPONSABILITATI / BENEFICII:
Job description:
This role presents a great opportunity to work for a growing, global IT Service provider. The role holders will be involved in deliverying outstanding service in a dynamic and fast paced environment where they will be working with leading companies and the latest technologies.
We offer:
•The opportunity to work in an international environment;
•Training period based in Endava UK working closely onsite with senior Endava Service Desk personnel;
•Career development possibilities towards 2nd Line support and team-leadership;
•Excellent benefits package.
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DESCRIEREA COMPANIEI:
Endava is an IT Professional Services organisation operating across Europe specialized in the delivery and operation of IT based Business Solutions and Secure Messaging Systems for some of the world’s leading Financial Services, Telecommunications, Media and Technology companies.
Endava is a privately owned company with over 400 employees in the UK (London and Oxford), Moldova (Chisinau, Cahul) and Romania (Bucharest, Cluj-Napoca and Iasi).
The Endava vision is to become a leading European IT Professional Services provider deploying the very best talent in Eastern and Western Europe.
At Endava we combine our specific industry domain knowledge with specialist business and technical skills in order to architect, implement and manage critical systems.
Endava welcomes all talent. We are focused on recruiting the persons with best skills for each role.
Endava is looking for proactive professionals, strong characters, very bright and willing to work in country and abroad. |
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