End-User Verification Analyst with advanced French skills - Job no. 711979

HP invites you to apply for the following position:
End-User Verification Analyst with advanced French skills - Job no. 711979

Job Description & Responsibilities:

The International End-user Verification Analyst works in a European, multicultural and multilingual channel business environment. Our environment is dynamic and characterized by high customer focus, speed, change, and constant evolution. The position is focused on Customer Facing Communication, support and coordination of orders, deliveries and claims.

End-User Verification (EUV) is a process to ensure that discounted products supplied via the special pricing process are passed onto the End user specified on this Order Processing guideline (OPG) and do not leak onto the Gray Market.

In order to maintain HP's quality standards and to maintain customer satisfaction, HP is carrying out End user verification to counteract:
- Gray Marketing
- Misuse of the special pricing

EUV Analyst main tasks:
- Review cases of suspected fraud
- Perform EUV checks
- Track and report EUV result / status
- Partner communication (includes Request / Reminder / Result)
- Stakeholder communication and open actions follow up
- Propose follow up actions on consequences for failures
- Ensure data quality (EUV result / follow up actions)
- Document and regularly report the status

Qualifications:
• Mastery in English and French
• Typically 2-4 years of related experience (e.g., compliance, customer service, financial management)
• Good communication skills
• Basic problem-solving and analytical skills
• Ability to handle conflicts
• Ability to work with tight deadlines, provide feedback
• Ability to work in a multinational environment, flexibility
• Good organizing skills, ability to prioritize
• Ability to handle a high working volume
• Good knowledge of Microsoft Office tools (Excel, Power Point)

TO APPLY PLEASE VISIT www.hp.com/go/jobs