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TECHNICAL CUSTOMER SERVICE AGENT

 EMERSON
Compania: EMERSON
| Expirat la: 23.01.2010 |
| Actualizat la: 22.12.2009 |
Compania:  EMERSON
Departament:  Achizitii, Logistica, Aprovizionare, Customer, Client Service, Inginerie, Operatiuni, Import-Export, Sales, Vanzari, Comert
Orasul:  Cluj-Napoca
Tip Job:  Full time
Posturi disponibile:  1
Nivel cariera:  Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp
Limbi Straine:  engleza,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  22.12.2009
Data limita:  22.01.2010

 
CANDIDATUL IDEAL:

- Technical University Degree is preferred;
- Previous experience for 1 – 2 years in technical field, customer service or sales preferred;
- Excellent English language skills, other Scandinavian languages are an asset;
- PC skills: MS Office;


RESPONSABILITATI / BENEFICII:

- Processing & coordination of orders on the in-house systems (JDE/AS400) for products in close cooperation with departments Logistics, Traffic, Warehouse, Finance in Belgium
- Processing & follow up of requests such as Quotes (proforma), pricing, availability & order status using in house systems.
- Process and execute e-marketing initiatives to end user and distributors in the region (Monthly product bulletins etc)
- Follow up of specific sales campaigns
- Processing warranty replacement request in conjunction with Regional manager and Technical Service
- Processing shipment details,
- Inbound: handling specific calls regarding availability of products, price and order status for the Middle East customers
- Outbound: follow up of specific campaigns etc
- Technical support for the local customer service team.


DESCRIEREA COMPANIEI:

EMERSON is a St. Louis, US based global manufacturing organization, employing over 141,000 people worldwide with a turnover of over $24.8 billion in 2008, with more than 18 years of experience in Sales, Engineering and Manufacturing in Central & Eastern Europe.

Visit us at: www.emerson.com









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