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Collection Specialist (English&Dutch)

 EMERSON
Compania: EMERSON
| Expirat la: 01.01.2010 |
| Actualizat la: 30.11.2009 |
Compania:  EMERSON
Departament:  Customer, Client Service, Finante, Contabilitate
Orasul:  Cluj-Napoca
Tip Job:  Full time
Posturi disponibile:  1
Nivel cariera:  Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp
Limbi Straine:  engleza, olandeza,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  30.11.2009
Data limita:  31.12.2009

 
CANDIDATUL IDEAL:

- University Degree in Finance or Accounting is an advantage
- Experience in customer service (phone support) or collections is an advantage
- Excellent English language skills
- Good knowledge of Dutch language
- PC skills: MS Office


RESPONSABILITATI / BENEFICII:

- Provides first line credit and collection services through voice, fax & email.
- Utilizes knowledge and system resources to walkthrough customers and verify symptoms and issues.
- Maintains and administers customer account database through system tool.
- Ensure required information is entered into central database pertaining to customer issues or requests
- Individual transaction management based on client agreement
- Escalates technical or non-technical problems that are unable to be resolved on the spot to proper escalation channel


DESCRIEREA COMPANIEI:

EMERSON is a St. Louis, US based global manufacturing organization, employing over 141,000 people worldwide with a turnover of over $24.8 billion in 2008, with more than 18 years of experience in Sales, Engineering and Manufacturing in Central & Eastern Europe.

Visit us at: www.emerson.com









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