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Helpdesk - Customer Support first level

 DEUROMEDIA SRL
Compania: DEUROMEDIA SRL
| Expirat la: 03.02.2010 |
| Actualizat la: 03.01.2010 |
Compania:  DEUROMEDIA SRL
Departament:  Customer, Client Service, IT Hardware, IT Software
Orasul:  Brasov
Tip Job:  Full time
Posturi disponibile:  1
Nivel cariera:  Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp
Limbi Straine:  engleza, germana,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  03.01.2010
Data limita:  02.02.2010

 
CANDIDATUL IDEAL:

- analytical thinking
- good pronunciation (diction)
- PC and MS Office knowledge
- availability to work in three shifts, including Saturdays and Sundays, working week of 40 hours
- German and English language mandatory


RESPONSABILITATI / BENEFICII:

First level customer support for Hotel Infotainment System
- takes over all the incoming calls (in German or English)
- manages all the reported incidents
- solves the incidents or notifies the next level of support
- executes the system monitoring and reports all irregularities that might occur

Benefits: attractive salary, meal tickets, international environment, possibility to create a career by advancing to the next levels of customer support


DESCRIEREA COMPANIEI:

Deuromedia is a world leading provider of IPTV solutions for infotainment and hospitality. Our customer base includes renowned top hotels and resorts across the globe.









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