Customer Support Specialist with Spanish & English

Conectys is looking to take on board, for its headquarters in Bucharest, energetic and motivated customer support specialists. The new colleagues we are looking for to join our team are ambitious, outgoing, organized, detail-oriented, customer focused and possesse exceptional communication and follow-up skills…

Consequently, if you are…

- Enthusiastic, self-determined, sociable and communicative;
- Honest, open minded, positive, reliable, flexible and proactive;
- A good team player and a friend of computers;
- Looking for new professional challenges;
- A quick learner eager to develop and adapt to other cultures, values, ways of thinking;
- Willing to work on 24/7 shifts

And if you have…

- Excellent Spanish&English writing and speaking skills;
- Demonstrated ability to effectively and efficiently resolve customer requests;
- A professional manner and a demonstrated commitment to providing excellent customer services;
- Respect and courtesy;
- Young spirit & Mature thinking;
- Good observation and self assessment;
- Excellent computer and internet skills;

Then…

We are looking forward to meet you as you might be our new colleague!

As a customer support specialist you will be in charge of…

- For the beginning you will be offering post sales support for those customers that are using automotive products; Gradually you will be involved in other customer support projects.
- Resolving effectively and timely the incoming incidents to build customer satisfaction and loyalty;
- Offering quick and to the point solutions to customers, based on an in-house developed knowledgebase and on all relevant provided documentation;
- Striving for one-call resolution of customer issues;

We offer…

- Paid training;
- Flexible schedule on PART TIME / FULL TIME;
- Professional work place and development opportunities;
- A great team spirit;
- A young and dynamic atmosphere;
- Financial rewards according to you performance and involvement;

Want to join us? Send us your application now!

Conectys is a global multilingual contact center and business process outsourcing services provider based in Western and Eastern Europe.

We offer 24/7 inbound/outbound voice, email, chat and transaction processing services using the latest technologies with support for real-time reporting, Voice over IP, web call-back and collaborative browsing. Our Business Process Outsourcing services range from data entry services to internet research, document management and knowledge management.

We have deep expertise through years of practical Contact Center and Outsourcing experience. Conectys is reliable, professional, flexible and ambitious.