Call Center Manager |
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| Compania: Cronus eBusiness |
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| Expirat la: 01.03.2007 |
| Actualizat la: 27.02.2007 |
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| Compania: |
Cronus eBusiness |
| Departament: |
Customer, Client Service, IT Hardware, Internet, eCommerce, New Media, Telecomunicatii |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp,Manager/Executive Position |
| Limbi Straine: |
engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
29.01.2007 |
| Data limita: |
01.03.2007 |
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| CANDIDATUL IDEAL:
Personal Skills:
Dynamic person, client relationship oriented, sales background
Excellent communication, easy to integrate with an already built team
Native leadership abilities; well organized
Job Requirements:
Fluency in English
University Degree
Knowledge of networking, software, Internet environment and telecom
Excellent knowledge of Office Applications (Excell, Word, PowerPoint)
Communication and negotiation skills
It is a plus:
Previous experience in a similar position
Operations management-team experience
Cisco trainings and certifications
Software programming background |
RESPONSABILITATI / BENEFICII:
Job Description:
Keep up to date call center internal procedures and implementation
Team Builder; hiring new operators, motivating personnel and team developing
Continuous support and internal training for call center operators
Take initiative regarding the measures meant to uprise department performances
Take initiative concerning the developing of ERP/CRM software involved in targeting new client requests and the business extending
Managing the logistics and IT infrastructure related to Call Center Dpt, monitoring the procedures involved and reporting
Periodical reports, analyses and statistics regarding the Department activity |
DESCRIEREA COMPANIEI:
Cronus eBusiness is a very dynamic player on the systems integration IT&C market.
Cronus has a strong customer portfolio, including major companies in the field of Banking&Financial Services, Telecoms and Multinationals. More details on our website, www.cronus.ro. |
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