Junior Fraud Specialist

 Review real time credit and debit card transactions to identify and stop fraudulent patterns;
 Daily tracking of fraudulent activity;
 Prepare spreadsheet analysis for use in profiling or identifying fraud trends;
 Perform special project or requests as directed;
 Meet department set goals for accuracy and productivity;
 Share identified fraud trends and tools with peers and other risk departments;
 Investigation of cardholder’s dispute and process their claims with Visa and MasterCard International rules.

 Minimum 1year of related work experience in fraud investigations/analysis, or chargeback issues required. Card monitoring experiences is a plus;
 Working knowledge of MasterCard/Visa rules/regulations as well as chargeback rules/regulations;
 Well honed leadership and project management skills, including detail orientation and follow through experience managing the customer relationship;
 Excellent analytical skills and the ability to assess the satisfaction levels and needs of credit and debit card customers;
 Outstanding communication abilities, including superior written, verbal and formal presentation skills;
 Ability to work in team environments;
 Must have excellent organizational and interpersonal skills to interact on a variety of personal and professional levels;
 Ability to multi-task in a fast environment;
 Perfect knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) programs;
 Good knowledge of English speaking, writing and reading.

CREDIT EUROPE BANK (Romania)S.A. is a part of FIBA - group of companies present in Romania since 1998 with Finans Leasing, Bucharest Mall, Plaza Romania and Gima Superstore. We are an International Bank with 70 branches all over the country.