German Language - IT Support Analyst

An ideal candidate should have:

· University or technical high scool degree
· Excellent German and English (Speaking/Understanding) knowledge
· Experience in MS based operating systems and IT equipment support
· Basic networking knowledge - OSI, TCP/IP models, routers, firewalls, VPN
· Client-service oriented attitude is a must
· Clean driving license
· Ability of working under pressure and in flexible working hours
· Team player
· Organizational skills
· Good communication skills

Responsibilities:

· Direct relation with client by phone, answers to all calls, solves part of issues and create specifications for the others, maintain contact between field-support personnel and clients
· IT systems (especially Intel equipment and peripherals) installation and support
· Basic networking administration
· Windows/Linux OS basics - installation, configuration
· Windows-based application configuration and troubleshooting (e.g Outlook)

CONNECTIONS CONSULT offers support services ranging from troubleshooting small business computer issues to Corporate IT consultancy and complete network installations for businesses and corporations. Our computer technicians are highly experienced professionals in IT technology support field.

Areas of expertise:
-networking (CISCO certified personnel, LAN, WAN technologies);
-PC desktop troubleshooting (Intel systems);
-Operating Systems maintenance and troubleshooting (Windows, Linux);