Prima pagina | Contul meu/ CVul meu | Aplicatiile mele | Toate joburile | Joburi strainatate | Joburi salvate | Cariera ta   
Cautare avansata>> 

Operations Manager (order management process)

Compania: CONFIDENTIAL
| Expirat la: 22.11.2009 |
| Actualizat la: 21.10.2009 |
Compania:  CONFIDENTIAL
Departament:  Achizitii, Logistica, Aprovizionare, Finante, Contabilitate, Operatiuni, Import-Export, Sales, Vanzari, Comert, Transporturi, Distributie, Depozitare
Orasul:  Timisoara
Tip Job:  Full time
Posturi disponibile:  1
Nivel cariera:  Manager/Executive Position
Limbi Straine:  engleza,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  21.10.2009
Data limita:  21.11.2009

 
CANDIDATUL IDEAL:

• Professional English language skills
• Graduate / Professional qualified with practical operations / service delivery experience with over 8-9 years of experience.
• Should have managed a team with independent charge.
• Relevant BPO experience in managing similar financial operations would be preferred.
• Exposure to Quality tools of Six Sigma, LEAN and/or COPC will be preferred.


RESPONSABILITATI / BENEFICII:

• Support the various engagement managers in the performance of all customer orders and requests.
• Prepare and publish on the performance reports on the SLA/KPI on all the engagements
• Analyze various reports including process dashboards & team performance reports
• Identify and implement operational excellence tools like Six Sigma and LEAN in the engagements through the black belts.
• Resolution of issues that are directly or indirectly related to the entity, issue tracking and documentation
• Work with his/her peer engagement managers to ensure that corrective actions are taken on areas related to operations such as QA Improvement, handling of customer complaints etc.
• Ensure that the overall employee satisfaction levels in the process are kept high.
• Manage Retention, attendance & incentive programs for the various engagements.









  • Daca doriti sa primiti pe email, in mod gratuit, cele mai noi joburi legate de Operations Manager (order management process) sau CONFIDENTIAL, va rugam sa va faceti un cont pe eJobs si sa va abonati la newsletterul de joburi.
  • Click pentru a vedea alte joburi de Operations Manager (order management process) sau a vedea alte joburi ale firmei CONFIDENTIAL.
  • Daca doriti sa aflati cele mai recente stiri legate de Operations Manager (order management process) sau CONFIDENTIAL, click aici.
  • Daca doriti sa aflati cele mai noi stiri de business legate de Operations Manager (order management process) sau CONFIDENTIAL, click aici.