Do you speak GERMAN? YOUR INTERNATIONAL CAREER STARTS NOW!!!

REQUIREMENTS

• University gratuated
• Fluency in German and English
• Ability to work in cross-functional group necessary
• Strong problem solving skills and the ability to analyze and reconcile contracts and financial data
• Excellent organizational skills with an attention to detail
• Motivated self-starter with the ability to think strategically and work independently
• Ability to manage multiple complex tasks simultaneously and to prioritize and work within strict timelines
• Strong oral and written communication skills
• Expertise with Microsoft Office software (Excel, Word, Power Point, Access)
• Previous experience in SAP system would be an asset

Our company is offering multiple opportunities in Customer Service, Accounts Payable, Accounts Receivable/Collections and Procurement:

IT Helpdesk Support:

• Provide Level 1 support on Core load and specified business applications.
• Record and process issues received by phone or web into Clarify CRM system.
• Troubleshoot and try to resolve issues; Mission Critical, high severity incidents and cases where no remote value can be added should be dispatched to the appropriate support team without delay.
• Dispatch issues that cannot be resolved by Level 1 team to Level 2 or other support team as appropriate.
• Follow-up on dispatched issues.
• Provide Customer feedback on outstanding issues.
• Provide basic support on network, server, telephony, application issues etc.
• Provide basic support on Remote Access issues.
• Provide support on MS products


Contract Administration:

• Ensure accurate registration of contracts
• Investigate disputes or contract changes; make appropriate adjustments and corrections and notify customers.
• Track rebates to ensure payment is processed and mailed within required timeframes to avoid penalties.
• Adjust errors and report it to Direct Manager as per agreed deadlines
• Handle contract renewals
• Close relationship with Sales Department and stakeholders.


Accounts Payable:

• Process invoices / documents in the given infrastructure in a timely and accurate manner in SAP
• Interaction with Vendors / Clients to facilitate the accounts payable process (including updating database with Vendor data)
• Ability to follow procedures and update in a professional manner
• Identify areas of improvement in the process
• Determine gaps/errors in the process through analysis
• Perform ad hoc reporting requirements / analysis when required by client
• Communicate with Other Finance departments within the organization


Accounts Receivable & Collections:

• Increase productivity and efficiency by making the necessary entries and reconciliations during the period in a timely manner.
• Ensure customer satisfaction, ability to priorities key performance indicators are achieved.
• Drive improvements where possible.
• Apply payments (accurate and in a timely manner).
• Interface with Customer Accounts Payable departments to facilitate the collection process (including customer disputes).
• Identify areas of dispute through billing reconciliation.
• Determine gaps/errors which will facilitate payment.
• Collection of all outstanding receivables
• Perform credit checks.
• Inform Sales/Management Team about delinquent accounts.
• Handle all blocked orders.
• Perform risk assessment for new and existing customers.
• Communicate with Customer Service/Sales Departments

Procurement

• Reception and verification of requisitioning of users and buyers
• Undertake procurement activities by applying best-practice processes, tools, and techniques, in accordance with process procedures.
• Reception and verification of requisitioning of users and buyers.
• Develop and maintain a number of suppliers to become best practice sources and support with reducing the supply base in line with category strategy.
• Undertake spend analysis, supplier assessment and supplier selection to agreed processes recommending vendor selection criteria to identify sourcing options and supply alternatives.
• Manage relationships with suppliers on behalf of the stakeholder, to support current and future requirements.
• Secure and measure cost saving opportunities documenting all negotiated savings.
• Provide a supporting service to the Procurement Specialist, stakeholders and suppliers.
• Administer orders on SAP
• Answer telephone and email queries from stakeholders and support in educating sourcing processes and procedures.
• Manage day to day queries about purchase.




WHAT WE OFFER

• In return you can expect a competitive salary, career development opportunities, and an attractive benefits package.
• Extensive training, locally and internationally, will be provided for the jobholder (availability to travel abroad for 1-2 months is required).
• Modern, young, friendly atmosphere