CANDIDATUL IDEAL:
We are looking for a professional Billing Analyst for our client’s office in AMSTERDAM.
Our prestigious client is a leading international cable operator offering advanced video, telephone, and broadband Internet services.
Context/Environment:
Operational responsibilities, result driven, highly demanding on flexible attitude and rapid changing environment.
Located in Amsterdam.
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RESPONSABILITATI / BENEFICII:
Main Responsibilities:
•With 18 months minimum experience in a Billing Operations role you will be required to perform multiple end-to-end production bill runs on a monthly basis.
•The role will involve troubleshooting the production system and liaising with the business personnel in order to deliver each bill run to a tight deadline.
•Handle all change and incident requests.
•Assist in all Derby releases and change process within the Production Environment (release new scripts and develop new processes).
Knowledge, Skills & Experience:
• Arbor (11) Modules:
COM, MCAP, CAP, MIU – Rating;
BIP and Extracting – Billing;
EFT, LBX, LIU – Payments;
JNL – Journals;
COL – Collections;
• UNIX, SQL, Shell Scripting;
• Troubleshooting;
• Liaison with Business contacts;
• The candidate must have a solid understanding experience of Arbor Operational processes including Rating, Billing, Payments and Collections in a production environment;
• Key technical skills required are Oracle, UNIX and SQL;
• A basic understanding of mediation (Comptel) would also be useful.
Key Measures:
•Achievement of SLA 's with affiliates, including but not limited to:
•Bill runs on time;
-Collection schedule executed according to planning;
-Journals executed as agreed;
-Rating processed daily;
-Usage processing executed daily.
•Provision of professional billing services.
•Effective utilization of daily controls and reports to ensure on-going enhancement of operational billing service
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