English & German Customer Support Agent (part time) |
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| Compania: Conectys |
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| Expirat la: 22.09.2009 |
| Actualizat la: 21.08.2009 |
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| Compania: |
Conectys |
| Departament: |
Customer, Client Service, Internet, eCommerce, New Media, Sales, Vanzari, Comert, Traduceri |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time,Part time |
| Posturi disponibile: |
5 |
| Status: |
Inactiv |
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| Nivel cariera: |
Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
engleza, germana, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
21.08.2009 |
| Data limita: |
21.09.2009 |
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| CANDIDATUL IDEAL:
- Excellent writing and speaking skills in English and good writing and speaking skills in German, are a must.
- Brings a high standard in friendliness and professional interaction with customers.
- Effective and efficient communication skills in writing and speaking.
- Previous experience on customer support services is a plus.
-Good PC skills and experience in problem solving is preferable
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RESPONSABILITATI / BENEFICII:
- Catch incoming incidents (email and phone).
- Respond within agreed Service Level Parameters.
- Offer quick and to the point solutions to customers.
- Assist in publishing this knowledgebase as an online FAQ in order to decrease the incidents for the helpdesk and to increase customer self service.
Benefits:
- A pleasant and challenging work environment.
- A motivating package and performance bonuses;
- Opportunity for career in business process outsourcing area.
- Flexible schedule;
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DESCRIEREA COMPANIEI:
Conectys is a global multilingual contact center and business process outsourcing services provider based in Western and Eastern Europe.
We offer 24/7 inbound/outbound voice, email, chat and transaction processing services using the latest technologies with support for real-time reporting, Voice over IP, web call-back and collaborative browsing. Our Business Process Outsourcing services range from data entry services to internet research, document management and knowledge management.
We have deep expertise through years of practical Contact Center and Outsourcing experience. Conectys is reliable, professional, flexible and ambitious.
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