Plane Tickets Reservation Agents - Spanish + EnglishLanguage

We are looking for Spanish + English speakers for our Bucharest Office.

The position involves:

- taking calls in Spanish and English, offering
correct and complete information regarding the services provided by the company
- making Flight Reservations
- solving customers’ requests according to the
legislation
- promoting the company services
- performing changes into customers’ accounts

Key skills are:

- very good command of the Spanish and English languages, spoken and written; language certificate is a plus
- excellent communication skills
- patience with difficult customers
- team player
- flexibility, reliability, dedication
- ready for learning new things and bringing an
own contribution to the team

As an Inbound Agent, your task will be to handle our clients' calls in an effective and pleasant way, with complete professionalism and to the very best of your ability.

What you can expect:

- attractive remuneration
- possibility of developing a career
- permanent trainings and feedbacks
- a challenging, diversified job
- flexible schedule
- top-business-partners
- working in a stylish environment (open-space-
office)
- a young, dynamic and free spirited team
- opportunities for rewarding career advancements,
according to your skills and performance.

Competence Call Center is an expanding company focused on outsourcing services. With more than 2000 employees at 8 locations in Berlin, Bratislava, Bucharest, Istanbul, Leipzig, Linz, Vienna and Zurich, Competence Call Center offers communication solutions for well-known national and international companies. This makes us part of a future-oriented industry in which every single employee profits from our sustainable development.

If you believe you have what it takes to join our team, then apply with your CV in English.
Previous experience in a Call Center is not required, but would constitute a plus. Good luck!