Customer Service Specialist

Studii superioare
Experienta de minim 1 an in vanzari/distributie/planificare
Orientare spre rezultate
Orientare catre client
Abilitati de planificare si organizare
Abilitati de analiza si rezolvare a problemelor
Bune cunostinte de lucru cu MS Office
Cunostinte bune de limba engleza – reprezinta un avantaj

Preluarea si procesarea comenzilor Key Accounts trimise centralizat prin EDI – Electronic Data Interchange
Optimizarea costurilor logistice
Reconcilierea portofoliului de produse cu clientii si tine legatura cu grupul de customer suport/product master data
Crearea de rapoarte legate de activitatile suport realizate de departamentul logistica
Monitorizarea procesului de recuperare paleti/ambalaje si reprezentarea companiei in comunicarea curenta cu clientii
Ofera suport departamentului Key Accounts, fiind punct de contact pentru toate problemele legate de logistica la nivel de magazine

Working for Coca-Cola HBC isn't for everyone. In an entrepreneurial company operating in dynamic, fast growing markets, we have to think on our feet and react instantly to a business landscape that changes almost minute by minute. But, if we see our qualities in you - energy, a flair for teamwork, and fast, flexible thinking - we'll do everything in our power to develop them.
The ride can be fast and furious. But if you're our sort of person, you'll love every minute. The opportunities, the expansion, the support - it's all here.