Deliverability Manager

Score a sweet role.

CakeMail is growing by leaps and bounds! We just doubled our staff in Montréal, and now we’re seeking a Deliverability Manager to build on our in-house expertise as we expand.

Why join CakeMail?

* Belong to a friendly, tight-knit team of talented, entrepreneurial people.
* Be part of a stimulating startup.
* Work with a truly innovative email marketing platform.
* Blaze new trails by forging relationships beyond the major ISPs worldwide.
* Telecommute from anywhere or come enjoy the great quality of life and culture Montréal has to offer.

Essential ingredients

* Experience in ISP relations (2 - 5 years preferred).
* Familiarity with delivery policies and procedures at major ISPs.
* Technical knowledge of email delivery, filtering and authentication.
* Familiarity with privacy and anti-spam policies and laws.
* Strong problem-solving skills.
* Attention to detail and organization.
* Effective interpersonal communication skills.

Icing on the cake

* Excellent written English, and a strong interest in blogging.
* Knowledge of other languages.
* Experience with Linux and DNS administration.
* Enthusiasm for open source and the collaborative Web.

* Build on the ISP relationships established since 2002 during our founder’s previous venture.
* Maintain feedback loop programs and white listing.
* Resolve email filtering and blocking issues.
* Monitor black lists and sender reputation.
* Augment delivery-related data analytics.
* Work with account managers to prevent, communicate and resolve deliverability issues.
* Keep abreast of industry best practices, trends and legal changes and share this knowledge with team members and resellers.
* Participate actively in the email marketing and anti-spam communities.
* Contribute to industry discussions online, such as ReputationWiki.org and the Email Marketer’s Club.
* Collaborate with in-house and third-party developers to hook various deliverability services into the CakeMail API.
* Aid resellers in adopting best practices for content, creative, timing, data and trust-building.
* Propose inventive ways to improve deliverability.
* Have fun doing what you do!

Compensation

* Competitive salary.
* Generous options package.
* Possibility of working remotely from anywhere in the world.

CakeMail is the world’s newest white label email marketing platform. How is it different? It’s a true private label tool that uses a reseller’s own domain name, even for the user interface. And it can be offered in any language. Plus, it’s got an API that lets agencies and third-party developers extend, integrate and build on all that goodness.