Operations Coordinator (After-sales department)

- min 2 years experience in AFTER SALES OPERATIONS COORDINATION position in a large company
- min 2 years experience in a services providing company
- position level: head of department / team leader in operations / managerial / supervisory experience
- hands on experience in project management
- Problem solver (positive thinker)
- Drive for results
- Sense of urgency
- Initiative
- Conflict negotiation skills
- Decision maker, able to make sound, fact-based decisions and take calculated risks
- Able to control activity, to set priorities and standards for self and others, delegate responsibilities and follow up on results
- Fast, disciplined, well –organized, analytical thinker
- High level of confidence in self / own competence
- Strong interpersonal and communication skills.
- Strong team management skills
- English – fluent – verbal & written ( must ! )

Reports to: Direct Sales Manager

Responsibilities:
- All after sales activities coordination ( contracts development, orders development, delivery, invoicing, client communication )
- Preparation and implementation of all new sales projects
- Preparation and implementation of specific procedures
- Insures that all the involved departments are well informed in regards to the development steps of the projects
- Coordinates and integrates all the related activities in attaining project completion
- Coordinates and integrates all principal activities inside department
- Responsible with the good development of all projects.

Our client is part of a multinational group of companies, acting in information processing and document management field.