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Monitoring Responsible

Bosch Communication Center
Compania: Bosch Communication Center
| Expirat la: 02.04.2009 |
| Actualizat la: 31.03.2009 |
Compania:  Bosch Communication Center
Departament:  Customer, Client Service, Sales, Vanzari, Comert, Telecomunicatii
Orasul:  Timisoara
Tip Job:  Full time
Posturi disponibile:  1
Status:  Inactiv
Nivel cariera:  Mid-Level/Peste 3 Ani Exp
Limbi Straine:  engleza, germana,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  02.03.2009
Data limita:  02.04.2009

 
CANDIDATUL IDEAL:

Your profile:
• You have graduated university
• Previous work experience in Telecommunication and/or Monitoring/Security and/or Sales is a plus
• You have very good English language skills, spoken as well as written. German is a plus.
• You show enthusiasm, initiative and flexibility in the job
• You believe that a strong customer orientation and communication skills are a part of your self-concept
• Proactive approach and thorough way of working
• You are a good team player
• You have analytical and conceptual skills
• You are a very organized person
• You are a convincing person with very good negotiation skills
• Flexibility and willingness to travel
• Professional usage of PC, especially all MS-Office products


RESPONSABILITATI / BENEFICII:

To achieve the ambitious objectives of our growing unit in Timisoara, we are looking to fill the position of “Monitoring Responsible” for the fast expanding Monitoring/Security market.
Your responsibilities:
• You will be working on collecting, developing and improving the sales standards and best practices for the Monitoring/Security market
• You will be working on collecting and understanding technical solutions
• You will attend conferences, fairs, subscribe to Monitoring/Security related organisations
• You will be in charge of creating and expanding a national network of partners
• You will develop plans and strategies to enter the market but also to ensure growth of business
• You will be creating, collecting and updating presentations, for clients as well as partners
• You will be conceiving (inter-)national solutions and attend your customers from the offer phase to the project implementation
• Preparing concepts and/or writing texts for offers
• You will acquire local and strategic customers and partners
• You will participate to monthly conference calls on this subject with the monitoring project responsible from Frankfurt


Sounds interesting? Make it happen. Apply now.
All interested candidates will send an updated CV to sanda.paiusan@ro.bosch.com.


DESCRIEREA COMPANIEI:

Bosch Communication Center is a product unit of Bosch Security Systems and as such also a wholly owned subsidiary of Robert Bosch GmbH. It was founded in 1985. In its early days, Bosch Communication Center offered monitoring services for electronic security systems (e.g. elevator emergency service) in a 24/7h mode on 365 days.

From this point on, Bosch Communication Center has constantly developed its service portfolio to providing comprehensive monitoring and communication services, such as technical malfunctioning alarms and emergency / escalation management, and thus proved its ability to strive for innovation in order to be one step ahead of its competitors.

Bosch Communication Center is headquartered in Frankfurt/Main, Germany. Our service center locations have been selected for strategic reasons based on a number of criteria, such as maximum language coverage, availability of qualified personnel, regional cost structures, and well-developed infrastructure. Currently, we cover all major European languages at our sites in Germany (Magdeburg, Berlin), Spain (Madrid, Vigo), France (Paris, Forbach), the Netherlands (Nijmegen), the United Kingdom (Liverpool), Romania (Timisoara), Argentina (Buenos Aires) and India (Bangalore, Coimbatore). Further expansion of our communication center network is planned for the future.

Each Bosch Communication Center provides the complete infrastructure and personnel for managing our clients’ relationships with their customers and contacts. The combined strengths of our team, technology and multimedia solutions allow us to provide customers with seamless support for their contact requirements.

Our recruiting process puts special emphasis on language competence. It is our general aim to recruit agents who are fluent in either German or English and, additionally, have a superior competence (written and spoken) in at least one other language. Therefore, our clients benefit from the vast variety of languages currently offered at Bosch Communication Center.


ANUNTUL CONTINE UN INTERVIU ONLINE CU 5 INTREBARI
Tell me about a time you had to evaluate a large amount of information to sort out a problem. Describe the steps you took.
Describe a time you had to ask a number of questions and listen carefully to fully understand the customer's query.
Take me through the process you use to check that you have the right details from a customer.
Describe a time you had to change you approach to customer because your initial attempts were unsuccessful.
In the current sales environment, what is the process you go through to qualify prospects?




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