IT Service Support Specialist |
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| Compania: Barnett McCall Recruitment - Cluj Branch |
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| Expirat la: 31.10.2009 |
| Actualizat la: 29.09.2009 |
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| Compania: |
Barnett McCall Recruitment - Cluj Branch |
| Departament: |
IT Hardware, IT Software, Reparatii, Intretinere, Service |
| Orasul: |
Campia Turzii, Cluj-Napoca, Dej, Gherla
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Mid-Level/Peste 3 Ani Exp,Manager/Executive Position |
| Limbi Straine: |
engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
29.09.2009 |
| Data limita: |
30.10.2009 |
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CANDIDATUL IDEAL:
Requirements:
- University degree
- At least 3 years experience in support area (help desk support)
- Solid IT generalist support skills
- Good understanding of financial process, operating and business challenges of financial SSC
- Leadership skills
- Fluency in English
- Process improvement capabilities |
RESPONSABILITATI / BENEFICII:
Responsibilities:
- Monitor performance of the support environment
- Report issues and threats
- Provide management reporting on performance of the service process
- Draft and prepare user, system and process documentation and archive this documentation properly in line with guidelines concerning quality and service
- Make future adjustments to applications possible
- Assist in developing and coaching the current IT support team members
- Take a leading role in the support process and in the delivery improvement
- Provide IT support |
DESCRIEREA COMPANIEI:
We believe that what we do, we do well. We are proud of the services we offer, the team we have created and the results we achieve. Every person and project is unique, by offering a flexible and communicative approach we continuously exceed expectations, fulfill our professional goals and deliver. |
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