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Business Analyst - Helpdesk, within Head Office

 Banca Romaneasca SA - Member of the National Bank of Greece Group
Compania: Banca Romaneasca SA - Member of the National Bank of Greece Group
| Expirat la: 29.11.2005 |
| Actualizat la: 29.11.2005 |
Compania:  Banca Romaneasca SA - Member of the National Bank of Greece Group
Departament:  Banci, Financiar, Contabilitate, Banci
Orasul:  Bucuresti
Tip Job:  Full time
Posturi disponibile:  1
Status:  Inactiv
Nivel cariera:  Mid-Level/Peste 3 Ani Exp,Manager/Executive Position
Limbi Straine:  nespecificate
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  29.10.2005
Data limita:  29.11.2005

 
CANDIDATUL IDEAL:

• Proven experience of more than 3 years in the intensive use or installation of computers
• Working experience in production environments with Microsoft Office tools (Word, Excel, PowerPoint, Access, etc.), different mail clients and Internet based applications;
• Knowledge in managing and maintaining specific computer applications;
• Experience in problems troubleshooting;
• Knowledge of customer calls management;
• Degree in computer science, economic information systems, mathematics or equivalent;
• Flexible and able to work in high stress situations;
• Problem solving and analytical skills;
• Customer oriented;
• Attention to details, ability to focus on multiple tasks simultaneously;
• Positive attitude, excellent organizational skills, communication and interpersonal skills;
• Excellent command of English language;
• Banking field experience a plus.


RESPONSABILITATI / BENEFICII:

Provide first level support for end-users in terms of IT applications and general computer usage;
• Start-up the diagnostics procedure for the issues presented by end-users;
• Identify the problems and propose solutions (where possible);
• Submit for analysis to the second level of support the issues that cannot be solved and track their resolution;
• Get feedback from end users about the performance of the applications and other issues;
• Makes proposals for improving the IT applications functionality and general IT infrastructure;
• Test and document any changes in the IT applications.

We offer:
• Motivational salary package
• Perspective for career development within our Bank
• Intensive training


DESCRIEREA COMPANIEI:

Banca Romaneasca este parte a Grupului National Bank of Greece (NBG), grup ce detine o pozitie dominanta pe piata serviciilor financiare din Europa de Sud Est, avand un portofoliu de 10 milioane de clienti.
In decembrie 2003, NBG a achizitionat pachetul majoritar la Banca Romaneasca, detinand in prezent 87,14% din capitalul social al acesteia.
In ultimul an, Banca Romaneasca si-a consolidat pozitia pe piata romaneasca marindu-si semnificativ cota de piata pe segmentul clienti persoane fizice. Banca Romaneasca dispune de o retea nationala formata din 40 de unitati, urmand sa extinda numarul acestora la 47 pana la sfarsitul anului 2005.





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