Quality Specialist

Education and Experience:

·University degree or equivalent;
·At least 5 years working experience, preferably in services and in management position;
·Knowledge about business strategies will be considered as an advantage;
·Experience or administrative and financial perspectives of the business;
·Experience on quality management and process management;
·Project management skills;
·Advanced English speaking and writing skills;
·Microsoft tool kit.

Skills:
·Self starter and initiative;
·Inspire and motivate others;
·Leadership;
·Strong writing and speaking communication;
·Team player;
·Empathy;
·Ability to see the big pictures and the linkage;
·Organized and detail oriented;
·Good inter-human;
·Focused on problem solving;
·Ability to evolve in different management position.

The job’s aim is to improve the overall performance of the company measured in terms of productivity, quality and customer satisfaction by designing and consistently deploying various quality initiatives.

Major responsibilities:

1.Consult management in areas related to Quality;
2.Drive process documentation;
3.Drive improvements wherever needed;
4.Monitor Improvement Projects and participate whenever needed;
5.Run any Customer Surveys decided by the company, analyze results with functions and follow up corrective actions if required;
6.Consult on Business/Operational Plans preparation and participate in Plan presentation and Plan Reviews;
7.Monitor Scorecard and Business Fundamentals;
8.Raise awareness of Quality in the company – develop and maintain Quality culture.

Attractive salary and development opportunities

- Frima Romano-Americana