NCRF CRM Operations Team |
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| Compania: APT RESOURCES & SERVICES |
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| Expirat la: 13.03.2006 |
| Actualizat la: 05.03.2006 |
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| Compania: |
APT RESOURCES & SERVICES |
| Departament: |
Customer, Client Service, IT, IT Software, Internet, eCommerce, New Media |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
nespecificate |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
10.02.2006 |
| Data limita: |
13.03.2006 |
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| CANDIDATUL IDEAL:
Qualifications:
Minimum one years office work experience
Fluent in English + one of French, German, Italian, Dutch, Swedish, Finnish, Danish, Norwegian
PC and Microsoft Office (Excel, Powerpoint) tools knowledge
Prior Siebel/CRM experience is a plus, but not required as full training will be provided
Key Skills:
Ability to work as part of a remote/virtual team
Excellent communication/presentation skills
Strong motivation, good eye for detail, high degree of accuracy
(Internal) Customer service mentality |
RESPONSABILITATI / BENEFICII:
Hewlett Packard’s Customer Relationship Management is the solution built on Siebel for Marketing, Sales, and Call Centre processes in Europe, Middle East and Africa.
Job Description:
CRM Operations staff work for one or more European HP CRM teams, and are responsible for data quality and maintaining/updating the customer/sales hierarchy, servicing the local Sales, Marketing, Sales Compensation and Call Centre teams.
·Manual validation of duplicate/matching records
·New Account record creation
·Contact re-qualification
·Mail returns processing
·Account hierarchy investigation and processing
·Sales Team maintenance
Attractive salary package and supporting environment
Should you speak fluent English and have good command of second foreign language (German / French / Dutch / Italian / Swedish / Finnish / Danish / Norwegian), please do not hesitate to contact us personally at the phone number below:
Tel: +40 21 310.39.71 Fax: +40 21 312.58.29
For more information, send your CV to mirela@apt.ro or apply directly on the site www.aptjob.ro. |
DESCRIEREA COMPANIEI:
CHALLENGING JOBS IN OUR COMPANY
DELIVERING SERVICES FOR MULTINATIONAL CLIENTS
While we are mainly looking for graduates (excellent foreign language command preferred), students in the final year are also invited to join us!
We are : APT Resources & Services SRL (www.apt.ro)
Our goal is it to supply our customers with a good consultation and a helpful assistance
Our customer is : a very large multinational corporation which is searching for young and dynamic people, wanting to work in an international environment , willing to develop and grow .
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