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Entreprise Support Specialist - Italian speaker

 APT RESOURCES & SERVICES
Compania: APT RESOURCES & SERVICES
| Expirat la: 20.12.2009 |
| Actualizat la: 18.11.2009 |
Compania:  APT RESOURCES & SERVICES
Departament:  Customer, Client Service, Sales, Vanzari, Comert, Secretariat, Telecomunicatii, Traduceri
Orasul:  Bucuresti
Tip Job:  Full time
Posturi disponibile:  5
Nivel cariera:  Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp
Limbi Straine:  engleza, italiana,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  18.11.2009
Data limita:  19.12.2009

 
CANDIDATUL IDEAL:

Fluent English knowledge mandatory
+ Fluent Italian Language mandatory
• Good communication skills
• Customer oriented
• Strong analytical and Co-ordination skills
• Good IT knowledge
• Ability to work under pressure
• Meet agreed deadlines for action


RESPONSABILITATI / BENEFICII:

Manage sales admin tasks on behalf of EAM by Customer Call logging, email and assigned Activities / Service Requests through Siebel / BWA+ requests
• Manage Columbus (sales compensation / claims) on behalf of the sales force to minimize wherever possible the admin touch required by Sales People in ensuring that they are fully compensated based on their sales enterprise.
• Manage non-sales operations activities in SmartQuote: update linkage with Eclipse and/or Siebel. Work closely with EAM and Bucharest country SmartQuote team and ensure turn-around SLA / response deadline is met
• Answer e-mails within one working day and immediately for urgent ones









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