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Content Quality Support Engineer

APT RESOURCES & SERVICES
Compania: APT RESOURCES & SERVICES
| Expirat la: 12.08.2006 |
| Actualizat la: 12.07.2006 |
Compania:  APT RESOURCES & SERVICES
Departament:  Controlul Calitatii, Customer, Client Service, Inginerie
Orasul:  Bucuresti
Tip Job:  Full time
Posturi disponibile:  1
Status:  Inactiv
Nivel cariera:  Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp
Limbi Straine:  engleza,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  12.07.2006
Data limita:  12.08.2006

 
CANDIDATUL IDEAL:

Support engineer mission:
• Acknowledge support request;
• Evaluate issues criticality;
• Communicate on resolution plan;
• Identify faulty process;
• Solve issue or raise it to the appropriate operational or IT team;
• Follow up on issue resolution with the operational team until complete resolution;
• Communicate with user on resolution status;
• Check if resolution is effective when possible;
• Communicate on issue resolution.

Candidate’s profile:

• Bachelor’s or undergraduate degree in Information Systems or Content Management;
• Information technology knowledge and understanding for Databases, web knowledge (HTML) would represent a plus;
• Analytic skills;
• Fluency in English (written & spoken) and excellent communication skills;
• Microsoft Office skills (Excel, Word, Outlook);
• Self motivated, enthusiastic and able to work under pressure;
• Organized, able to manage time effectively and prioritize tasks;
• Team work, ability to multitask and to effectively and creatively solve problems


RESPONSABILITATI / BENEFICII:

The scope of the EMEA Content Management organization is to be a central service, which aims to manage the content that is dedicated to be published in several systems. Content Management is a set of processes that will transform the content and make it ready for publishing. Each process is supported with specific internal application for which the company will provide an initial training.
The end-to-end content quality support team objective is to propose support services for produced and transformed content for the internal customers (end-users that want to correct / change published content or internal operation team members that are affected by the defects arising out of their operational influence).


Company offer: Attractive salary package and development opportunities in an international environment.

Send your CV at e-mail: simonad@apt.ro, fax: 021 / 312 5¬8 29.


DESCRIEREA COMPANIEI:

CHALLENGING JOBS IN OUR COMPANY
DELIVERING SERVICES FOR MULTINATIONAL CLIENTS

While we are mainly looking for graduates (good command of English language required), students in the final year are also invited to join us!

We are : APT Resources & Services SRL (www.apt.ro)Our goal is it to supply our customers with top of the line consulting and HR assistance.

Our customer is a very large US corporation, involved worldwide in the IT&C market. Our customer is searching for young and motivated people, ready to work in an international environment , willing to develop and grow





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