Excellent Knowlegde of PC Hardware / Peripherals (Printers, Scanners, etc) Excellent Knowledge of MS OS Win NT/2K/XP (Installation/Administration) Excellent Knowledge of MS Office App (W/X/PP/O) Experience in administering office equipment Knowledge of patch management process Experience with Enterprise Anti-Virus Environments Experience with Disk Imaging App. (Symantec Ghost / Image Drive, etc) Experience with switched networks environment (Layer2/Layer3) Knowledge of OSI layer model Knowledge of common network protocols (TCP/IP; UDP; HTTP(S); FTP; etc) Knowledge of common network services (DHCP; DNS; WINS) Knowledge of Structured cabling principles Experience with network environments (shared locations / shared printers) Experience with AD environments Experience with client-server environments English language : written and verbal ( medium and above ) Good communication skills Being able to handle stress Good self time and priority management Willing and able to learn
Installation & configuration of client's standard applications Maintenance of OS images and software packages Maintenance of applications installation procedures Basic training for new users Maintenance of hardware and software inventory Remote installation of client's standard applications (in applicable) Configuration / testing / installation of printers & other peripherals Replacement of obsolete hardware (offering identic user experience) Replacement of malfunctioning computer parts Back-up / restore user data & specific app. setings in case of hardware failure Performing software updates of client's standard applications Performing OS updates (Patching) Ensure a virus free environment (anti-virus updates) Maintain a close relationship with local IT people Maintain a close relationship with the call-center Constantly update the customers via mail/phone about the status of their request Inform all customers on-site via mail about service disruptions Offer remote support services for customer when not in customer premises First line of support for customer's request with high impact on customer's business Pentru a aplica direct pe site-ul Adecco dati click aici http://www.adecco.ro/job-450-it_system_administrator.html
