Customer support specialist (Hebrew speakers) |
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| Compania: Adecco Resurse Umane |
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| Expirat la: 03.07.2009 |
| Actualizat la: 30.06.2009 |
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| Compania: |
Adecco Resurse Umane |
| Departament: |
Customer, Client Service, IT Software, Traduceri, Turism, Hotel Staff |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time,Part time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
ebraica, engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
01.06.2009 |
| Data limita: |
02.07.2009 |
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| CANDIDATUL IDEAL:
- Knowledge of Hebrew language - advanced level
- Knowledge of English language - advanced level
- Computer skills - advanced level (MS Office, Internet, Outlook)
- Good problem solving skills;
- Attention to details;
- Excellentcommunication skills, customer focus.
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RESPONSABILITATI / BENEFICII:
Our client is a top multinational company specialised in help desk and IT outsourcing areas.
Job mission: to provide software support to travel agencies and airlines customers.
- Analyzing support requests sent by end user by calls, mail, web submit
- Examining all problems; evaluating complexity, impact and priority
- Giving required support, efficiently and effectively and in accordance with priority, impact and SLA’s
- Taking decision regarding open tickets, giving feedback on cause of, and solution to, problem to end user
- Preparing various reports
We offer:
- Professional training
- Dynamic and professional working environment
- Motivating salary package
You can apply directly on the Adecco website, following the link:
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DESCRIEREA COMPANIEI:
Adecco is the world's leading provider of HR sollutions with over 6000 offices in more than 60 countries. Adecco offers a wide variety of services, like temporary staffing, permanent placement, outsourcing, consulting and outplacement.
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