Customer Support Specialist (for Hebrew speakers) |
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| Compania: Adecco Resurse Umane |
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| Expirat la: 12.05.2009 |
| Actualizat la: 10.05.2009 |
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| Compania: |
Adecco Resurse Umane |
| Departament: |
Customer, Client Service, Marketing, CercetariMarketing, Sondaje, Traduceri |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
ebraica, engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
11.04.2009 |
| Data limita: |
12.05.2009 |
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| CANDIDATUL IDEAL:
Our client is a top multinational company specialised in help desk and IT outsourcing areas.
- Knowledge of Hebrew language - advanced level
- Knowledge of English language - advanced level
- Computer skills - advanced level (MS Office, Internet, Outlook) |
RESPONSABILITATI / BENEFICII:
Job mission: to provide software support to travel agencies and airlines customers.
- Analyzing support requests sent by end user by calls, mail, web submit
- Examining all problems; evaluating complexity, impact and priority
- Giving required support, efficiently and effectively and in accordance with priority, impact and SLA’s
- Taking decision regarding open tickets, giving feedback on cause of, and solution to, problem to end user
- Preparing various reports |
DESCRIEREA COMPANIEI:
- Professional training
- Dynamic and professional working environment |
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