Policy Administration Officer with French or Italian

The Policy Administration Officer is responsible for processing producer’s requests and questions.

• University Degree
• 2+ years of experience in policy handling in Property & Casualty Insurance Commercial lines
• Experience in computer processing and in customer support
• Customer service skills
• Communication and interpersonal skills
• Organization/ administration skills
• Ability to work on different problems simultaneously
• Written and spoken ability to communicate in French and/or Italian for client interaction
• Written and spoken ability to communicate in English for Accenture interaction

• Manage all inquiry media (phone call, e-mail, fax)
• Answer producer inquires and customer demand
• Send information to the producer (renewal and cancellation) and/ or customer (renewal only)
• Process manual renewal/cancellation/endorsement information update
• Rout producer inquiry or customer demand to the relevant interlocutor

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance.


Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.