Mobilization Team Member

• Bachelor degree or its equivalent
• Minimum 1 year experience of the following: either accounting and finance, or HR, logistics, procurement, quality, infrastructure, delivering change projects, project management and operational management experience respectively but can be concurrent
• Background in delivering change projects within large multi-national organizations. Experience may include organization design, process design and implementation, organization and service measurement, facilities planning and implementation, service management design and implementation, quality design and implementation
• Excellent in English and Spanish or Italian or French for oral and written communication
• Available for traveling according to the project needs (sometimes for extended periods)
• Very strong analytical skills (both numerical and process)
• Strong communication skills

• Documenting and learning existing procedures and systems
• Training or facilitating training of the various center members performing the operation
• Implementing an initial service management framework
• Supporting design and implementation of the appropriate work environment
• Supporting the Center and deal operational management to prepare for go-life through to the point at which service delivery is stabilized
• Cost modeling (i.e. working out the operating costs if the deal were to be run in the Center and helping deal teams build their overall business case)
• Process analysis - assisting deal teams to understand ‘as is’ processes, decide the offshore scope and how the onshore/offshore interfaces will work
• Helping deal teams incorporate the center capabilities (assets, tools) into the deal solution
• Communication to deal teams how their deal will operate in the center, including the areas of the Process, Performance Management, Culture, Organization, Competency, Applications, Equipment, Infrastructure, as well as Governance
• Mastering and promoting the use of Solution Planning methodology, global best practices, models, tools and techniques

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance.

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

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