HR Administrator Team Lead with French

• Bachelor degree level
• 3 years of relevant experience
• Fluent in English and French
• Understanding of Business Process Outsourcing
• Leadership abilities
• Good client handling skills
• Good communication skills, both written and oral
• Excellent problem solving and analysis skills
• Self motivated, positive attitude and approach

The HR Administration Team Lead is responsible for a specific business area with responsibility for Deliverables and Team Leading. All Client related activities, standard and non-standard, within the specified business are to be delivered to a high standard. The activities of the staff within the assigned team are to be effectively coordinated and reported.

Key responsibilities may include:

• Delivers a service to the client in an effective manner
• Always adheres to contractual service levels across the client base
• Demonstrates excellent problem solving ability, rarely needs to escalate
• Prioritizes urgent customer requests over standard requests
• Pro-actively contributes ideas and suggestions to improve own job role
• Leads team improvement activities for assigned business area and team
• Regularly communicates with the customer and colleagues via face to face contact, telephone or email
• Motivates and leads team by example
• Provides feed-back on employees assigned to the team or conducts formal performance reviews of direct reports
• Coaches direct reports on performance improvement and career development

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance.

Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.


PLEASE APPLY HERE