TRAINING & DEVELOPMENT SPECIALIST (Code: TDS) Contact Center, Consumer Banking |
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| Compania: ABN AMRO Bank Romania |
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| Expirat la: 10.08.2005 |
| Actualizat la: 27.07.2005 |
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| Compania: |
ABN AMRO Bank Romania |
| Departament: |
Customer, Client Service, HumanResources, Psihologie |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
10.07.2005 |
| Data limita: |
10.08.2005 |
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CANDIDATUL IDEAL:
* University Degree
* At least 1-2 years previous experience as trainer
* English proficiency (another foreign language would be a plus)
* Computer skills
* Ability to work under pressure and meet tight dead lines
* Customer focus
* Very good communication skills
* Presentations skills
* Accurate and well organized working style
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RESPONSABILITATI / BENEFICII:
* Develop and review training materials for Contact Center employees;
* Sustain training sessions for Contact Center employees;
* Develop follow-up programs for training;
* Ensure that all Contact Center employees apply new training information in practice;
* Periodically review and update Contact Center - Consumer Banking Intranet Page;
* To be up to date with any change in Contact Center procedures and processes, review and update training materials and Intranet page accordingly and inform Contact Center staff about these changes
* Ensures appropriate communications with stakeholders in relationship to his/her Customer Operations discipline.
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DESCRIEREA COMPANIEI:
To apply, please send your CV specifying the code "TDS", at hr@ro.abnamro.com, no later than August, 10th, 2005 |
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