Telesales Representative

Professional qualifications:
• High school diploma
• Good knowledge of English is a must, especially verbal

Job requirements:
• Telesales experience or customer care experience would be a plus
• Enthusiastic person, always willing to help and solve customer's issues
• Problem solving and attention to details
• Fast learner
• Very good communication skills
• Listening skills
• Selling skills
• Customer Service orientation
• Team player, adaptability, ability to work under pressure
• Computer skills

Key responsibilities:
• Achieve sales targets providing courteous and efficient information regarding products & services offered both to existing or potential customers.
• Identifies customer’s need and interest, finds and presents the optimal solution that meet his needs and requirements
• Identifies potential customer opportunity to deepen customer relationship (cross-sell).
• Applies communication and sales techniques to find, win and keep customers from the defined target group
• Proactively cross-sells products and services to customer base;
• Maintains a superior Customer Service attitude at all times and under any circumstance with the customer;
• Keeps strict confidentiality of all operations and discussions with clients
• Verifies the documents received and makes sure the application form is correctly filled, in order to have a correct and complete application file.

ABN AMRO Bank is one of the leading international financial institutions, established in 1824 and operating in more than 65 countries. Following a significant growth and development in Romania, we are now looking for the
most suitable candidates for our headquarters in Bucharest:

Junior Accountant

To apply, please send your CV and introductory letter at hr@ro.abnamro.com mentioning in the subject the position you are applying for.

All applications will remain confidential

Deadline for receipt of applications is March 22nd, 2006

Only short-listed candidates will receive an acknowledgement