Telesales / Portfolio Operator

Professional qualifications:
• High school diploma
• Good knowledge of English is a must, especially verbal

Job requirements:
• Telesales experience or customer care experience would be a plus
• Enthusiastic person, always willing to help and solve customer's issues
• Problem solving and attention to details
• Fast learner
• Very good communication skills
• Listening skills
• Selling skills
• Team player, adaptability, ability to work under pressure
• Computer skills

• Achieve sales targets providing courteous and efficient information regarding products & services offered, both to existing or potential customers.
• Identifies customer’s need and interest, finds, calculates and presents the optimal solution that meets his needs and requirements
• Applies communication and sales techniques to find, win and keep customers from the defined target group
• Actively seeks out the latest product information and policy changes to ensure the highest levels of Customer Service;
• Correctly registers in database the interaction with the customer
• Provide proactive feedback to managerial team in order to improve the quality of services provided.
• Maintains a high-level Customer Service attitude at all times and under any circumstance with the customer;
• Keeps strict confidentiality of all operations and discussions with clients
• Verifies the documents received and makes sure the application form is correctly filled, in order to have a correct and complete application file.

ABN AMRO Bank is one of the leading international financial institutions, established in 1824 and operating in more than 65 countries.
Only short-listed candidates will receive an acknowledgement