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Home Automation Support Engineer Level1&2 in English

Compania: Sc Porto Srl
| Expirat la: 02.03.2012 |
| Actualizat la: 17.02.2012 |
Compania:  Sc Porto Srl
Departament:  IT Hardware, IT Software, Internet, eCommerce, New Media, Telecomunicatii
Orasul:  Iasi
Tip Job:  Full time
Posturi disponibile:  4
Nivel cariera:  Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp,FaraStudiiSup/Necalificat
Limbi Straine:  engleza,
Oferta:  se va negocia in urma interviului
Permis conducere:  nespecificat
Data introducerii:  30.01.2012
Data limita:  01.03.2012

 
CANDIDATUL IDEAL:

- University degree in a relevant field (i.e. Automation and Computer science, Electronics and telecommunication, Informatics)
- Good English knowledge (written and spoken)

=== Linux Home Automation Support Engineer Level1 ===

************************************
- FULL-TIME availability
- VERY GOOD English speaking and writing
************************************
- QUICK LEARNER, PATIENT, ORGANIZED, SOCIABLE
- Basic knowledge of computer/Internet/network usage/configuration
- Capability of searching solutions for new/unknown issues that may arise

=== You will have to gain the below knowledge during the training period ===
1.Linux OS usage from command line
ie:
* os and folders structure
* navigate trough folder and file
* search/view/edit files
* get/put files through http/ssh/ftp from cli
2. Networking
ie:
* ip classes, subnetting, routing
* manual ip/routing configuration
* firewall / port forwarding
* wireless configuration
3. Basic understanding of scripting languages
4. Knowledge of home automation networks (Z-Wave, Insteon, ZigBee)

=== Linux Home Automation Support Engineer Level2 ===

- At least 1 year relevant work experience within Linux system administration
- Good Debian/Ubuntu administration skills
- ADVANCED BASH scripting/debugging knowledge
- DNS administration / User/host account administration / TCP/IP networking & troubleshooting / Firewall experience / Backups
- Strong familiarity with Apache, MySQL replication/tunning, OpenSSH/Dropbear, Subversion
- Experience with managing web servers & secure certificates
- Common programming and scripting languages (C, Perl, PHP, Shell) knowledge is a plus
* Experience with Amazon EC2 / Rackspace / Linode VPS is a plus
* Experience with Asterisk, Request Tracker, Nagios, Cacti is a plus


RESPONSABILITATI / BENEFICII:

== Linux Home Automation Support Engineer Level1 ===

- offer support to our customers by email, phone or forum
ie:
* login remotely to clients units through web or ssh to debug reported issues
* take advantage of usual unix tools in order to find and fix customers issues
* good knowledge of a wide range of Z-Wave devices in order to offer proper support for them. You can find a list of our supported Z-Wave devices here : http://wiki.micasaverde.com/index.php/Supported_Hardware
- Write FAQ's or tutorials for our customers
- Keep track of each customer issue and work with the developers in order to fix it
=== Benefits ===
- working program in 3 shifts : Shift_1 09:00-17:30, shift_2 14:00-22:30, shift_3 17:30-02:00 with 30min lunch break (after training period).
- salary re-negotiation according to your progress after the first 3 months of training, 6 months and at each end of year worked in the company.
- Christmas bonus up to 1 salary
- ~ monthly team-buildings

=== Linux Home Automation Support Engineer Level2 ===

- Help Level1 Engineer to solve customers issues
- Write tools that would help Level1 in debugging further issues
- Monitor/Maintain/Improve current servers and their structure
- Setup new servers
- Configure Apache, PHP, MySQL with replication
- Setup backups, fail-overs
- Write ADVANCED BASH or PERL shell scripts
- Create Makefiles for C sources, OpenWRT packages
- Create/Maintain toolchains for embedded platforms


DESCRIEREA COMPANIEI:

Our mission is to provide home control and home entertainment solutions that are far simpler to setup and use than products currently sold, and which are extremely energy-efficient and eco-friendly. Our products are built on embedded platforms with Linux OS and are controlling Z-Wave and Insteon home automation networks.
Watch a demo video of our product here: http://www.micasaverde.com/setting-up.php
Read what our product can do: http://wiki.micasaverde.com/index.php/Intro


ANUNTUL CONTINE UN INTERVIU ONLINE CU 4 INTREBARI
At what level you consider yourself? [Level1/Level2]
How advanced are your Linux knowledges? Please describe in short the most difficult task you have solved under Linux!
Do you have any kind of experience in end user support? Please describe one!
What would be a motivating salary for you in order to progress along with our company?