CANDIDATUL IDEAL:
HP invites you to apply on www.hp.ro/jobs for the following full time positions:
Expert Solution Architect for Telecom Value Added Services , Contact Center, IN - Job no. 676658
HP invents. We believe in thinking space, room to create, radical ideas and if ever we depart from that culture well start over. Our market is complex, but HP works simple: our structures are straightforward, grouping people and their skills in business or product sectors where theyll stimulate each other and work best together.
Currently, we are centralizing part of our operations in Bucharest and we are looking for:
EXPERT SOLUTION ARCHITECT FOR TELECOM VALUE ADDED SERVICES, CONTACT CENTER, IN
willing to join a competitive, rewarding business environment.
Responsibilities:
Encompasses multiple disciplines, including technology architects, solution architects, and enterprise architects.
Distinct from technical consultants whose work product is not architectural in nature and who are pure technologists giving little consideration to the customer's business concerns.
Architects are responsible for delivering business value to customers by architecting effective information systems solutions that address the customer's business problems, needs and opportunities, in a manner consistent with HP's strategic and business goals.
Establish and maintain a professional working relationship at multiple levels both internally and with the customer by understanding the customer's business context and their unique situation.
Collaborate with both internal and external/industry experts to anticipate customer needs in order to facilitate the definition and development of the solution.
Strong supporters of the professional development framework for their profession and use the knowledge and best practice derived from their professional associations to the benefit of their customers.
Collaborate with project managers to ensure effective and efficient development, delivery, deployment, operation and support of these IS solutions.
Collaborate with the account team to meet or exceed revenue, product, customer satisfaction and market share goals for assigned account(s).
Education and Experience Required:
Industry experience - 5 years to 10 years Bachelor's degree in computer science or related field or equivalent experience.
Knowledge and Skills Required:
Have knowledge of architectural frameworks, methodologies, and tools and understand how to apply this knowledge to successfully deliver customer projects.
Experience with Contact Center technologies, preferable Avaya
Experience with IVR technologies
Experience with PBX (both IP and TDM) technologies
|
