14.08.2004 - prezent

Departament: telecomunicatii

Titlu Job: account manager carrier division

Responsabilitati:

- Develop the telecommunication business, both wholesale and retail by identifying new opportunities and attracting new corporate accounts -Manage the day to day operational relationship with leading carriers, in line with the company’s values providing direction and support, and assisting with prioritization of activity in order to optimize business results and opportunities - Supervising the financials, the billing and the technical operations of my corporate accounts. - Develop the commercial side with existing accounts -Represent the company at relevant internal, external and marketplace meetings and Telecommunication events. - Establish contractual terms - Identify complementary activities in the market - Coordinate the project team - Negotiation - Hunting corporate accounts - Creating price strategies, business cases and profit potential scenario for each account.

Realizari:

Increasing the business volume with each account and getting high proffit margins from sales

14.06.2003 - 14.08.2004

Departament: telecomunicatii

Titlu Job: accounts collections representative

Responsabilitati:

-Handling the "post-paid" clients portfolio
-Place outbound calls (contact the clients)for collection purposes;
-Issue collection letters in order to aknowledge the customers about their dues;
-Take restriction actions;
-Process daily candidates for reactivation, remove restrictions and apply charges;
-Check all incoming proofs of payment and take actions accordingly;
-Request correction to customers balance (adjustments, credit transfer). -Follow up on the existing contracts for terms and conditions
-Analyzing the extern market and establishing price/ rates
-Sign up new contracts, credit analysis, collection agencies follow up.
-Current payments and banking transfers
-Experience in solving issues in Call Center, Customer Service
-Marketing programs for each service/product -Outbound Calls, Telemarketing

Realizari:

-Fast development of a new department and almost doubling the number of clients in less than a year. Hiring new staff and becoming supervisor of the Dept

14.02.2001 - 14.05.2002

Departament: achizitii/logistica/aprovizionare

Titlu Job: marketing assistant

Responsabilitati:

Manage and add clients to the company database list Negotiate and finalize any contract that has been assigned to me Offer post sale support over the phone, customer care Advertising for new clients

Realizari:

Being in top sales most of the time. I got the chance to earn a lot of experience including all the background knowledge for sales, the financial results were good for both, me and the company, and I've also learned some of the tehnics regarding customer post sale support.

Facultati:

The Economical Academy Bucharest - The Faculty of Trade and Marketing (Graduation date: 2001)
I am specialized in marketing as a reference and that includes also market research, distribution, sales,etc., and the major is in sales techniques/advertising. The research and the paper were: "The impact of different advertising procedures for the life of a product within the market"

Activitati extracurriculare

Driving license: B
Statistics, market research and studies, social research
Imagination, directing and scenario skills for advertising campaigns or clips. Sales ability in persuading people,good organizer and good management and vision.

Premii

Prizes
- Rewarded at the scientific communications session for students in Rm. Valcea 1997, for the marketing section,
- Rewarded at the scientific communications session for students in Braila 1998 math-statistics session
- Interact Training for communication and TeleSales