01.03.2008 - prezent

Departament: banci

Titlu Job: senior accountant & taxation officer

01.12.2007 - 28.02.2008

Departament: finante/contabilitate

Titlu Job: senior accountant & taxation officer

01.06.2007 - 30.11.2007

Departament: banci

Titlu Job: customer services supervisor

Responsabilitati:

Main responsibilities:
Sales and marketing activity.
To participate at regular analyzing meetings, together with the branch manager and corporate banking officers (CRO), in order to discuss:
- the bank’s products performance;
- the quality of the services provided to bank’s customers comparing the internal standards and the competition;
- products promoting methods and gain of prospective customers.

To organize regular meetings with the retail banking officers (CSR) in order to:
- analyze the performance of the branch and comparing with the pre-established purposes;
- state particular actions in order to accomplish the established purposes.

Coordination of customers services, as follows:
- answer of difficult demands of customers regarding the performed transactions;
- organize certain activities to gain new customers and to maintain the relationships;
- organize meetings with the old customers of the branch;
- organize meetings with the prospective customers in order to promote the bank’s products, if the volume of activity of the branch allows this action.
- Negotiates certain terms and conditions, different from the standard procedures, under approved limits, for the prospective significant clients.

Promoting activities
- To organize and support marketing activities;
- To check if the promotional materials (brochures, stands) are properly exposed in the branch;
- To offer to the employees adequate promotional materials and to insure that they are using them properly and accurate;
- When necessary, to order new promotional materials.

Cooperates closely with the persons in charge with bank’s products marketing and selling activities in the branch.
Promotes the bank’s products in collaborations with other specialized divisions / departments from Head-Office and support the identification process of new selling opportunities.

Granting of high quality services to the customers
To encourage lasting relationships with the significant customers of the bank (e.g. visits, phone contacts)
To negotiate certain terms and conditions, different from the standard procedures, under approved limits, for the significant clients.
To insure that the banking services offered to the customers are performed in a professional and efficient way. To analyze the possible reasons of decrease of efficiency and delays of the offered banking services, through the direct supervision of the necessary time from the moment when the client contacts the banking officer since the transaction performance or provide to the requested service.
To sign the loan agreements on behalf of the Bank
To settle the difficult demands of the customers, impossible to solve from subordinated banking officers (CSR).
To offer additional details regarding bank’s products:
- to provide to the customers details related to loan terms and contractual demands.

To solve the claims and special demands of retail customers.
To coordinate the relationships with the retail customers.

To open/maintain the customers files, for retail and corporate
To authorize the retail and corporate booked transactions, as per competence approved limit.

Human resources management
To supervise the daily activities of the subordinated banking officers, retail and cashier – vault (CSR / cashier)
To assess the performance of the subordinated retail banking officers and cashiers (CRS / cashier).

Operations and banking transactions processing
To solve the operational issues in the branch.
To prepare and release the requested internal and external reports, also the requested reports by the branch manager.
To assume responsibility of applying of Know your customer standards and procedures as identification, prevention and combating money laundry, prevention of terrorism financing at branch level.
To supervise the back-office activities for retail and corporate customers of the branch.
To supervise cash and cash- vault transactions
- end / start of day for the subordinated cashiers (e.g. credits and debits, daily journals)
- counter-sign daily end of day together with the cashier
- check the close of the previously day (balance sheet).
- to investigate the identified differences after reconciling and to clarify any discrepancy;
- supervise the internal account reconciliation activity.

To record the payments incidents into CIP (Payment Incidents Center)
To coordinate the activities of values and cash transport;
To coordinate the activities of cash plus / deficit identification in the branch (vault);
To supervise the supplies stock and acquisition activity of the branch;
To accomplish any other task settled into internal BROM procedures or NBR requirements.

Banking operations supervision
To authorize customers records and opening of accounts for new customers;
To verify and sign all the documents under competence approved limit (e.g. correspondence, recoveries);
To supervise cashiers activities;
To solve any functional issues of the cashiers, as follows:
- technical issues;
- operational issues (assistance / advising of cashiers regarding the processing of the difficult transactions);
- cahiers assistance regarding the manner of customers service (politeness, professional behavior)

Realizari:

I coordinate 8 employee and we grow up the income of the branch more then than.

20.06.2005 - 31.05.2007

Departament: finante/contabilitate

Titlu Job: senior accountant - finance& accounting division

Responsabilitati:

01.08.2002 - 20.06.2005

Departament: finante/contabilitate

Titlu Job: senior accountant

Responsabilitati:

A. Initiate the clients in order to start the co-operation with the bank.
Summary information regarding:
- the basic interest rates and charges for deposits/withdrawal, domestic operations, transfers abroad
- the steps of opening an account with our branch ( the documentation required, how to fill in the applications, when the account is available to start the transactions)
- guidance to the specialized departments for specific issues
- the information about the accounts to the customers (by phone )

B. Open an account with the Bank.
The documentation to be presented according to the status of the client ( individuals or legal entities) in order to open an account
- filling in the applications and taking the legal signatures
- open effectively the account according to GLOBUS procedures.
- closing accounts according GLOBUS procedures
- archiving the legal documents
- updating the legal files of the clients with the legal mentions appeared

C. Reports.
- Daily report for the Dealing Room with the balance of Current & Savings Accounts, Time deposits and Guarantees in USD and ROL .
- Daily reconciliation with the Clearing department
- Monthly report to National Bank of Romania regarding the cash operations in ROL.
- Statistics concerning the balances of current and savings accounts, time deposits and guarantees for Athens (monthly)
- Any other report for NBR or other departments requested by the Management of the branch.

D. Correspondence with:
- subpoenas sent by Law Court
- State authority for banking debts recovery
- clients regarding the balance of their accounts, interest accrued, VAT, exchange rates of NBR etc.
- any other correspondence requested by the Management of the Branch.

25.03.1999 - 01.08.2002

Departament: finante/contabilitate

Titlu Job: accountant specialist

Responsabilitati:

As accountant, Ms. Luiza Vasile carries out the following duties:
1. Examine financial accounts
2. To ensure that books of accounts are prepared and maintained in accordance with applicable local legislation and bank policies.
3. To prepare financial/management reports (Notes to the Romanian accounts, fixed assets schedules etc.).
4. Plans, set up and administer accounts and prepare financial information for an individual, department, company or other establishment.
5. Analyze financial statements and reports and provide financial, business and tax advice
6. To closely follow and keep up-to-date with relevant changes in legislation and bank policies.
7. Examine accounting records and prepare financial statements and reports
8. To reconcile the correspondent accounts with internal accounts
9. To perform period-end activities for local and head office reporting purposes as part of the functions of the Finance and Accounting Department.
10. To ensure that all reports and accounting documents are timely and accurately prepared and presented to the Chief Accountant.
11. To be aware of the importance of the internal controls and bank accounting policies and assist her supervisors in accomplishing their tasks as appropriate.
12. Records and prepare income tax returns from accounting records
13. To be aware of the purposes of the external and internal auditors reviews and assist them in obtaining all the required explanations, information, data and allow their access to any required accounting documents.
14. To start developing and understanding of the local legilation and local accounting regulations.

18.03.1996 - 25.03.1999

Departament: banci

Titlu Job: senior accountant

Responsabilitati:

- Reconcilement of financial accounts
- Ensure that books of accounts are prepared and maintained in accordance with applicable local legislation and bank policies.
- To closely follow and keep up-to-date with relevant changes in legislation and bank policies
- To perform period-end activities for local and head office reporting purposes as part of the functions of the Finance and Accounting Department.
- To ensure that all reports and accounting documents are timely and accurately prepared and presented to the Chief Accountant.
- To calculate and booking the monthly payroll salaries and problems of human resources.
- To prepare the monthly reports with salaries for labour office and head office.
- To prepare on date entry, daily, in Financial Dept.
- To prepare the correspondents accounts reconciliation (daily).
- To account for fixed assets and depreciation.
- To prepare the reports for NBR
- To ensure that books of accounts are prepared and maintained in accordance with applicable local legislation and bank policies.
- To closely follow and keep up-to-date with relevant changes in legislation and bank policies.
- To prepare financial/management reports
- Examine accounting records and prepared financial statements and reports.
- To seek opportunities to develop professionally and build a career within bank.
- To assist colleagues from the same department and/or other departments in the preparation of accounting entries or reports.
- To be aware of the importance of the internal controls and bank accounting policies and assist me supervisors in accomplishing their tasks as appropriate.
- To understand the nature of the business of the branch and the most important financial/ management reports.
- To be aware of the purposes of the external and internal auditors reviews and assist them in obtaining all the required explanations, information, data and allow their access to any required accounting documents.
- To start developing an understanding of the local legislation and local accounting regulations

Facultati:

Master in Dreptul Afacerilor - Universitatea Dimitrie Cantemir
Univ. Crestina "Dimitrie Cantemir" din Buc. Finante, banci si contabilitate - licentiat 2006
Liceul Economic Nicolae Kretzulescu - profil financiar-contabilitate

Activitati extracurriculare

sportul, pictura, colectie de monezi si timbre

Premii

curs IFRS organizat de Institutul Bancar Roman la Bucuresti