14.08.2007 - 05.10.2010

Departament: alte departamente/altele

Titlu Job: project manager

Responsabilitati:

Program manager responsibilities:
• Project managers coordination inside the program, mentoring, tracking individual needs and professional development of Project Managers;
• Project Plans agreement;
• Overall Program agreement;
• Weekly reports to the steering group;
• Weekly meetings with the sending countries;
• Weekly meeting referring to the recruitment status on receiving country;
• Tracking for the alignments between recruitment and training plan provided by the receiving country with the Knowledge Transfer start date provided by the sending countries;
• Tracking for the alignment by transfer areas between cutover date proposed by the sending country and the cutover date set by the steering group.
• Responsible for project schedule, scope and cost including Change request process
• Planning resource requirements and negotiating team resource assignments with functional managers
• Track progress & deliverables to requirements and plan and resolve any deviations
• Act as information bridge between senior management , team members and the customer; prepares and presents updates and project reviews
• Negotiate, resolves conflicts, and drive consensus among team members to accomplish project and business goals
• Ensure compliance to internal control procedures and business processes
• Hold regular team meetings to communicate goals and track progress
• Monitor risk and mitigation plan to maintain business and project objectives
• Manages and forecast all project costs to completion of the project on a monthly basis
Project manager responsibilities:
• Responsible for overall success of the project in terms of time, budget, scope and quality standards;
• Conduct status meetings to monitor the progress of the project and resolves any issues which impede the progress of the project;
• Identify and escalate project risks, issues and changes with recommended solutions to senior management and Steering Committee;
• Analyze, identify and acquire/recruit the needed resources depending on the project typology
• Analyze and review financial plans and related budgetary information to determine the impact on the project;
• Ensure that all internal and external stakeholders are provided with regular reports regarding the status of the project from time/scope and cost perspective;
• Monitor progress/status of the project on bi-weekly basis
• Responsible for achieving the desired level of customer satisfaction
• Prepare all the required project documentations according to PROPS-C methodology

07.03.2005 - 12.08.2007

Departament: it hardware

Titlu Job: manager it

Responsabilitati:

Coordonarea Activitatii Departamentului Call Center:
• Coordonarea Echipei departamentului
• Raportari cu privire la eficienta activitatii de call center si necesitatile de imbunatatire catre top management
• Organizarea activitatii de call center
• Fixarea planurilor pentru imbunatatirea serviciilor oferite
• Implementarea procedurilor de operare in cadrul Departamentului

Dezvoltarea Aplicatiei pentru Generarea Rapoartelor de Vanzari
• Generarea documentatiei de Specificatii Functionale pe baza Analizei Cerintelor
• Propunerea de Implementare
• Specificatiile Proiectului

Coordonarea Echipei IT
• Realizarea retelei companiei pronind de la proiectare si terminand cu realizarea acesteia la noul sediu al firmei
• Organizarea activitatii departamentului
• Implementarea procedurilor de operare ale departamentului IT (Utilizarea Echipamentului de Retea, Politica de Securitate, Procedura de Backup)
• Sef de comisie in vederea alegerii si implementarii unui sistem ERP in cadrul companiei

01.08.2003 - 05.03.2005

Departament: alte departamente/altele

Titlu Job: consultant it

Responsabilitati:

Implementarea subsistemului Managementul Relatiei cu Clientii (CRM) din cadrul Sistemului Informatic al Primariei Bucuresti:

-Analiza cerintelor functionale, intocmirea documentatiei tehnice si customizarea aplicatiei utilizand paltforma Remedy (AR System 5.0.1)
-Analiza cerintelor functionale si implementarea aplicatei locale "Managementul Relatiei cu Clientii" utilizand Visual Basic 6.0 si MSSQL

Analiza cerintelor functionale si customizare aplicatie de HelpDesk pentru Intrarom S.A. utilizand platforma Remedy (AR System 5.0.1)

Realizari:

Customizarea unei aplicatii functionale intr-un sistem integrat.
Training pentru utilizatorii aplicatiei CRM.
Training pentru administratorii aplicatiei CRM

02.12.1999 - 01.08.2003

Departament: marketing/cercetari marketing/sondaje

Titlu Job: analist-programator

Responsabilitati:

Membru al echipei de intocmire a documentelor pentru licitatiile pe partea IT.

Realizari:

Aportul meu la castigarea unor licitatii pentru implementarea unor proiecte importante.

21.07.1997 - 01.12.1999

Departament: it software

Titlu Job: analist-programator

Responsabilitati:

Dezvoltarea de clienti in Visual Basic pentru aplicatia client/server CSMS (Cardphone Supervision and Maintaining System)
Suport tehnic pentru aplicatia LOTOS dezvoltata de INTRALOT Grecia pentru Loteria Nationala

01.10.1996 - 20.07.1997

Departament: it

Titlu Job: analist-programator junior

Responsabilitati:

Dezvoltarea de aplicatii in Visual Basic.

Facultati:

Univ. "Politehnica" din Buc. Fac. De Automatica Si Calculatoare anul Terminat

Activitati extracurriculare

• Ability to direct complex teams/projects from concept to fully operational status.
• Goal-oriented individual with leadership capabilities. A person oriented with a capacity for hard work and with decisional capacity.
• Organized, conflict resolution abilities, highly motivated, fast learner and detail-directed problem solver.
• A self motivated, dedicated person with positive attitude and big ambition.

Premii

• PMP certification, June 2009
• Professional Certificate in Management, CODECS – Open University, Bucharest (2001 - 2003)
• Project Management, CODECS – Open University, Bucharest (2005)
• Communication (StamfordGlobal)
• Leading and Motivating Project Teams (StamfordGlobal)
• PMP Framework (ProManagement Bucharest)
• PM Course (internal Ericsson)
• Economics and Finance course (internal Ericsson)
• Business Analysis course (internal Ericsson)
• Ericsson Billing Products (internal Ericsson)
• BMC Remedy Action Request System (internal Ericsson)
• POWER-ON Training for Sales and Technical Presales
• Project Management at ICL Millennium Training Center & Compass Training
• Microsoft Project at ICL Millennium Training Center
• GE SmallWorld Developer Suite Certificate provided by GE Network Solutions Holland
• Hands on training for BMC Remedy Action Request System
• INTRAROM - Quality Standard ISO 9001:2000