05.07.2010 - prezent

Departament: it hardware

Titlu Job: it project manager

Responsabilitati:

Responsibilities:
- Prepare IT answers for RFIs, RFPs, analyse business requests.
- Design and implement complex IT solutions.
- Service management system (ISO 20000) certification project.

Realizari:

Achievements:
- Successfully managed ICT projects for Sales Force Automation (SaaS), NFC (mobile payment) and ESS (Employer Self Service), BCP consultancy.
- Implemented a call center for an utility company (1st investor in the field).
- IT services delivery project for a ministry with several operating units in the country.

01.04.2006 - 04.07.2010

Departament: it software

Titlu Job: it transition manager

Responsabilitati:

Responsibilities:
- Prepare IT answers for RFIs and RFPs
- Design IT solutions (voice and data) and detailed bill of material, budget up to 500 K Euro
- Manage full IT transitions cycle, responsible for deliverables in conformity with agreed quality levels
- Plan, deploy&test BCP solutions; implement procedures and policies for SAS 70 and ISO 27001 audits
- Develop FMEA analyse, perform UAT, prepare NPS surveys, ensure SLAs, operation handover, lessons learned database, PMO portal
- Transition manager of several GE outsourcing projects
- Risk management – Business Impact Analysis, Business Continuity Plan.

Realizari:

Achievements:
- Supervised a well known pharma multinational company IT transition (voice and data) for > 90 users
- Designed the SoID for three major clients and suported various others composite BPO transfers
- Managed a complex project for a global automotive client ~ 120 users
- Completed transition to a new site outside Europe
- Initiatives for improvements, standardization, knowledge base development.

01.09.2004 - 01.03.2006

Departament: it hardware

Titlu Job: it manager

Responsabilitati:

- Supervises and manages company network and communications infrastructure ensuring highest level of systems availability for stores, head-office and warehouses.
- Directs stores startup activities: initiate, plan, execute, follow project within budget and time.
- Customises and implements various dedicated hardware and software systems (including SAP superusers regular monitoring).

Realizari:

- Managed successfully opening and support for three stores, one main warehouse and one virtual market
- No downtime of critical systems (>250 pcs and 15 servers, Windows environment including LN server)
- Developed, implemented and tested emergency procedures and IT help-desk support for the hardware and software systems to ensure 24*7 business continuity
- Designed and implemented specific IT policy and procedures
- Developed the IT department from scratch (9 subordinates), enhanced staff skills, improved teamwork
- Customized and put into practice the fiscalization procedure (for decentralised systems)

01.03.1996 - 16.02.2006

Departament: it hardware

Titlu Job: it manager

Responsabilitati:

- Supervised WAN design, implementation and management for one head-office and three filling plants (120 pcs, 7 servers, Windows environment including Exchange and SQL servers)
- Leaded ERP implementation (specific LPG group application)
- Coordinated the implementation and maintenance of the sales module to 20 mandataires across the country through change and release management (via battery tests and dedicated intranet site)
- Implemented the group IT policy and procedures with an operational budget up to 300 000 $

Realizari:

- Customized, implementied, supported and updated of the ERP modules
- Managed development of a local infocenter solution (Access and SQL reports) extended actually in other countries as well, to obtain specific sales, finance and logistic reports
- Obtained each two years (from 2000) the security certification from an external IT audit (KPMG) according to BS 7799 standards
- Implemented and tested BCP and DRP procedures
- Consolidated infrastructure in line with group standardization
- Developed the IT department from scratch (4 subordinates), retained high quality IT professionals
- Worked on month in Shell Gas Belgium to update the ERP package

01.01.1995 - 28.02.1996

Departament: imobiliare/real-estate

Titlu Job: analyst-programmer

Responsabilitati:

Elaborate reports using Access, Crystal Reports and MSQuery, to consolidate data of book keeping application, rental payments and services of clients and suppliers

Realizari:

Design, maintain and run complex finance reports from an ERP application.

03.01.1992 - 01.01.1995

Departament: it hardware

Titlu Job: analyst-programmer

Responsabilitati:

Adapt and test an integrated business system application (purchase, inventory control, sales and general ledger modules) written in FoxPro.

Realizari:

I designed an integrated application (sales and finance modules) used to collect and analyze sales made by the POS machines, successfully implemented in a supermarket.

15.09.1980 - 16.01.1992

Departament: agricultura/silvicultura/piscicultura

Titlu Job: programmer and main programmer

Facultati:

October 1976-June 1980, University of Bucharest - Bucharest
Faculty of Mathematics, Information Technology section - Graduate with diploma - Repetitive topological structures analyze - mark 10

Activitati extracurriculare

PMI member. Volunteer in the PMI Romania chapter.
Interested in PM, BA, OBASHI methodology, ISO 20000 and ITIL.
See my Linkedin profile http://ro.linkedin.com/in/ionplesa.

Premii

Certifications:
-ISO 20000 Auditor exam. (2011)
-Prince2 Foundation (2010).
-"Advanced Project Management Concept" (2009).
-Six Sigma, Green Belt exam. passed (2009).
PMP certified (2008).
ITIL Foundation certificate - EXIN exam (2006).
MCSA (2003).
Trainings:
Transition toolkit training (Six Sigma based Project Management methodology).
Six Sigma Green Belt training.
Project Management - Principles&Tools (Intelprof)
Project Management for Information Systems - Shell training center.
Shell group trainings (Think customer, Finance for non-finance, Negotiation, Project).